Knole Cars is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you use our services or visit our website.
1. Information We Collect
We may collect the following information when you book with us or interact with our site:
- Your name, email address, and phone number
- Pickup and drop-off addresses
- Flight, train, or ferry details (if applicable)
- Payment method (we do not store card details)
- Any special booking notes you provide
2. How We Use Your Information
Your information is used only for the purpose of managing and fulfilling your taxi booking, including:
- Sending confirmation emails and updates
- Coordinating with drivers for accurate pickups and drop-offs
- Providing customer support and responding to enquiries
3. Data Protection & Security
We take appropriate steps to protect your personal information from unauthorized access or misuse. All booking details are securely stored and accessed only by authorized personnel.
4. Sharing Information
We do not sell, rent, or share your personal data with third parties for marketing purposes. Your data may be shared with drivers only for the purpose of fulfilling your booking.
5. Cookies & Website Usage
Our website may use cookies to enhance your browsing experience and collect anonymous analytics data. You can disable cookies through your browser settings if you prefer.
6. Your Rights
You have the right to:
- Request a copy of your personal data
- Request corrections to any inaccurate data
- Request deletion of your data (subject to legal or contractual obligations)
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
8. Contact Us
If you have any questions about this policy or your personal data, please contact us at:
info@knolecars.co.uk